Q1: How do I initiate the design process?

A: To get started, please fill out the contact form with your requirements ( which service do you require, when do you need it for, attach any inspo pics). If I have availability to assist, you will be required to send a Word document containing your theme and preferred wording. This document will serve as the foundation for your custom digital design.

 

Q2: How far in advance should I book my digital design project?

A: I recommend booking in advance, as design slots tend to fill up quickly. This ensures that I have ample time to create a personalized and high-quality design tailored to your needs.

 

Q3: What is the process for booking a slot?

A: To enquire about booking your spot, reach out to me via thewebsite form. I will guide you through the booking process and provide you with the necessary details.

 

Q4: Is there a set pricing structure for digital and printed work?

A: No, I don't have a fixed pricing structure as each project is unique and customized based on your specific requirements. My pricing is tailored to the complexity, scope, and individual needs of your project. I will provide you with a personalized quote after discussing your design needs.

 

Q5: How can I request changes to the design once it's in progress?

A: I encourage open communication throughout the design process. If you have any revisions or changes, simply reach out to me, and I will work closely with you to ensure the final product aligns with your vision. A fee will apply to design changes that alter the primary design, wording changes that were outside of what your word document stipulated. 3 free amendments are allowed to minor layout and wording changes.

 

Q6: What file formats will I receive for my digital design?

A: Upon completion of your project, we will provide you with the necessary digital files in formats suitable for your intended use. Common formats include MOV, JPEG, PNG, or PDF. If you have specific format requirements, please let me know in advance. No open files are sent and the design is subject to copyright.

 

Q7: Can I request both digital and printed versions of my design?

A: Absolutely! I can provide you with digital files for online use and offer a printing service. Let me know your preferences, and I’ll tailor the delivery to meet your needs.Please note: it is against our policy & copyright to reproduce/print work done by AlQ. In certain circumstances it is permitted provided that written consent is given. The client may not screenshot and provide design elements to other vendors without permission.

 

Q8: What if I have a rush project or tight deadline?

A: While I recommend booking in advance, I understand that some projects have urgent timelines. Contact me as soon as possible with your timeline, and I will do my best to accommodate your needs, taking into consideration the complexity of the project and my current schedule. Please note that I work on first come first serve and I work with deadlines. There is no guarantee that I will be able to assist on short notice, but I will do my best if it is possible.

 

Q9: How do I go about getting party/wedding stationery from ALQ?

A: Please reach out via the online contact form with your requirements and event date and I will get back to you.

 

Q10: How do I get a custom or generic wax stamp/wax seals?

A: Please reach out via the contact form on the website with your requirements and event date and I will get back to you.

If you have any additional questions or specific inquiries not covered in this FAQ, feel free to reach out to me directly. I look forward to creating a stunning design that exceeds your expectations!

Q10: Do you have availability for this year?

I am fully booked for 2024. Bookings for 2025 will open in Feb 2025 for deadlines for mid-March and later.